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Hand-in-hand with our Patient & Family Centered Care philosophy, Language Assistance Services is dedicated to provide meaningful access to qualified medical interpreters.  We strive to improve access to care, quality of care and the health outcomes of our culturally and linguistically divers patients.  Please review the following information carefully.

Stony Brook University Hospital provides the following free language assistance services:

• Telephonic interpretation
• 4 full time Spanish Medical Interpreters
• Video Remote Interpretation (VRI)
• Contracted American Sign Language Interpreters

Notice of Non-Discrimination and Accessibility

Stony Brook University Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, sexual orientation, gender identity or expression, or physical or intellectual disability.  Stony Brook University Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex, sexual orientation, gender identity or expression, or physical or intellectual disability.  

            Stony Brook University Hospital:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Roseanna Ryan, Director of Patient Advocacy & Language Assistance Services.

If you believe that Stony Brook University Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, sexual orientation, gender identity or expression, or physical or intellectual disability you can file a grievance with:

Roseanna Ryan
Director Patient Advocacy & Language Assistance Services
101 Nicolls Road
Hospital, Level 5, Room 540
Stony Brook, NY  11794-7522
1-631-444-2880
Fax 1-631-444-6637
roseanna.ryan@stonybrookmedicine.edu

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Roseanna Ryan, Director of Patient Advocacy & Language Assistance Services is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at .

ATTENTION:  If you speak American Sign Language, language assistance services, free of charge, are available to you.  Call 1-631-444-2880.

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PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-631-444-2880.

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