Clinical Services
Monitoring Services
• Comprehensive Exams
• Vitals, Lab Tests, Spirometry, and Chest X-Ray
• Mental Health Evaluations
• Initial Exposure Check
• Medical Data Documentation
• Request for WTC Certified Conditions
• Member Education on
Diagnostic Services
• Cancer Screenings
• Referrals for Diagnostic Testing
• Referrals for Specialty Consult
• Medication Trials for Diagnostic Purposes
Treatment Services
• Outpatient Services
• Emergency Services
• Inpatient Services
• Prescription Program
• Durable Medical Equipment
• Nutrition and Other Wellness Programs
Member Services and Case Management
Outreach, Information and Education
• Program Material Development
• Member Benefits Education
• Informing Members about Enrollment Process
Care Coordination and Case Management
• Health and Needs Assessment
• Certification Coordination
• Cancer Screening Coordination
• Cancer Care Management
• Mental Health Care Management
• Inpatient Care Management
• Referral Management
• Prescription Management
Benefits Assistance
• Annual Benefits Assessment
• Benefits Counseling
• Pharmacy Assistance
• Workmen Compensation Coordination
• Community Services for Non-Certified Conditions
• Social Services Assistance
• Medical Appeals Education
Member Retention
• Member Support and Engagement Solutions
• Call Center Assistance
Wellness Services
Pharmacy Program
• Pharmacy education and counseling support
• Comprehensive medication reviews
Nutrition Program
• Nutritional education and counseling support
• Nutritional Wellness Workshops